SUPPORT PORTAL

I am experiencing buffering and other playback issues. How can I fix them?

Modified on Mon, 20 Dec 2021 at 08:47 PM

We recommend following the steps in the order listed below. After each step, check if the issue is resolved. If unresolved, move on to the next one.


  • Ensure that the device you are using is connected to the internet.
  • Ensure that your internet connection meets our minimum recommended speed of 350 Kbps.
  • If you have good connectivity, and you are still unable to start the video, please clear the cache, log out and login again.
  • If you are using the Sadhguru App , please ensure you are using the latest version.


If the issue is still not resolved, please contact us at support.exclusive@isha.sadhguru.org

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