If you haven't received an e-receipt via SMS or email, and your payment was deducted, please allow 5–7 days for the credit to reflect in your account. You can contact your bank for more details. For further assistance, please create a support request at support.innerengineering.com along with your proof of payment.
If you have received an e-receipt via SMS but no email confirmation, please check your spam/promotions folder for the confirmation email from noreply@innerengineering.com. Also, ensure that your inbox is not full, and there is no firewall or app restricting emails from noreply@innerengineering.com. If you still don't see an email, please get in touch with Support.
